Announcements

COVID-19 Response & Continuityupdated 12-08-2020 Dear valued customers,   As an Essential Services Provider, we are increasing our focus to meet your requirements as we transition to Alert Level 3 (Auckland region) and Alert Level 2 (remainder of NZ).  If you require support, please contact our support team via your client login  Our ... Read More »

Seasons Greetings to you all


Our office are Closed from the 14th December to the 6th Jan


For Priority Support please use the ticket system and select High , Click HERE  Please note after hours charges apply to your acccount

Scheduled Outage - Napier DataCenter - 16/09/18 9pm-11pmMaintenance Planned Sep 16, 2018 9:00 PM–11:00 PM NZST Summary On Sunday 16th September we will be migrating the remaining Web Connect subnets from the current firewall/router to the new highly available firewalls Outage Window Sunday 16 September 2018 9pm - 11pm Service ... Read More »

We are having issues with domain registration

we are investigation this and will update when fixed

if  urgent please open support ticket in client area or email support@webconnect.nz


Service back up and running at  3.20pm

Maintenance PlannedApr 21, 2018 7:00 PM–8:30 PM NZST Summary During this period we will be moving the network gateway to the our new location of our Data Center Migration final steps Service Impact All servers hosted in Web Connect Data Center Customer Impact Customers will lose connectivity to the hosted servers in the ... Read More »

Web Connect is currently preparing to move its data centre to a new location. Work is presently underway with configuring the various network and storage hosts in preparation for migration. Once this is completed we will begin the process of moving the individual servers across. Due to the underlying platform our services are hosted on we are ... Read More »

During the Holiday period WebConnect's offices will be closed from Saturday 16th Dec 2017 through to Sunday 7th January 2017. We be back to usual hours on Mon 8th January 2018 Limited support will be available during this period. For general support email support@webconnect.nz For urgent support call on 06 281 2324 Note that charges may be ... Read More »

Update on Webconnect DC   Today the data store drop connection to one of the controllers , It failed over to spare bank and placed the servers  in read only mode to protect data Cause was a fault fibre cable to switch , cable didnt completely  fail Intimately was on and of 20 percent of services was afect at the time  3.29pm  to  5.30 ... Read More »

Affected Service:ZimbraSummary• The Zimbra mailbox servers have developed unusually high loads. We will be rebooting each of them one at a time to lower resource usage.Outage Window• Thur 16/11/17 8:30pm - 9:30pmService Impact• Zimbra Email servicesCustomer Impact• Servers will be rebooted one at a time. Customers with mailboxes on a ... Read More »