A full cPanel backup makes a copy of all of your files, email, databases, etc. Once initiated, you must allow the backup time to perform. The server can send you an email to an address you specify once the backup is ready to download. The steps for generating, downloading and restoring a full backup are explained in detail below.

To generate a full backup in cPanel: 

1  Log into Your Client area Here -my services or if you no cpanel direct login

2  In Cpanel find/search Backups, click on the Backups icon.

3.  Under Full Backup, click Generate/ Download a Full Website Backup.

4.  On the next page, select the Home Directory option from the Backup Destination drop-down menu.

5.  For Email Address, select whether or not you wish to receive an email notification once the backup is complete. (You may also change the notification email address in the provided field if you wish.)

6.  Click Generate Backup and wait for the email to say its complete . note if you dont have enough disk space it will fail so you will need to send to a FTP server

This will generate the back up for you and place the tar.gz file inside of your home directory. You can then download the backup via cPanel, FTP or SSH.

How to Restore a Full Backup

A full backup must be restored by the root user for the server. We will restore your full backups as long as the account previously existed on the server and you have uploaded the file yourself. this is free of charge 


If you Dont have backup

please refer to here